Return Policy

Return & Refund Policy

At KitchenHub, your satisfaction is our priority. Please read our return policy carefully before making a purchase.

Returns

We accept returns within 7 days of delivery. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

  • Items that have been used, damaged, or altered
  • Items on sale or marked as final sale
  • Perishable goods

How to Initiate a Return

To start a return, please contact us at Kitchenhub575@gmail.com with your order number and reason for return. We will provide instructions on how and where to send your item.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

Exchanges

If you received a defective or damaged item, we will gladly exchange it. Please contact us within 48 hours of receiving your order with photos of the damage.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or damaged item).

Contact Us

If you have any questions about our return policy, please reach out to us at Kitchenhub575@gmail.com or via our contact page.