Return Policy
Return & Refund Policy
At KitchenHub, your satisfaction is our priority. Please read our return policy carefully before making a purchase.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by a receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Items that have been used, damaged, or altered
- Items on sale or marked as final sale
- Perishable goods
How to Initiate a Return
To start a return, please contact us at Kitchenhub575@gmail.com with your order number and reason for return. We will provide instructions on how and where to send your item.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.
Exchanges
If you received a defective or damaged item, we will gladly exchange it. Please contact us within 48 hours of receiving your order with photos of the damage.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or damaged item).
Contact Us
If you have any questions about our return policy, please reach out to us at Kitchenhub575@gmail.com or via our contact page.