Privacy Policy

KitchenHub is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (thekitchenhub.store) or make a purchase from us.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party payment processors and, where applicable, Global-e as merchant of record for certain international orders)
Order history and customer service correspondence

b. Information Collected Automatically

IP address, browser type, and device information
Pages viewed, time spent on site, and referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your order, account, or customer service inquiries
Send marketing communications (only where you have opted in, and you may unsubscribe at any time)
Improve our website, products, and customer experience
Detect and prevent fraud
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who help us operate our business (e.g., payment processors, shipping carriers, Global-e for international order fulfillment, email/marketing platforms, analytics providers)
Legal authorities where required by law or to protect our rights
Business transfers, if KitchenHub is involved in a merger, acquisition, or sale of assets

4. Cookies

We use cookies and similar technologies to operate our site, remember your preferences, and analyze traffic. You can control cookies through your browser settings; disabling them may affect site functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of marketing communications at any time

To exercise these rights, contact us using the details below.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Orders

For certain international orders, KitchenHub partners with Global-e, who acts as the merchant of record. Your information may be shared with Global-e to process these transactions, subject to their own privacy policy and terms.